Privacy Policy and Data
Mind Thrive Wellbeing CIC (we/us/our) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy is written with reference to the General Data Protection Regulation 2018 (GDPR) and Data Protection Act 1998.
We may update this policy from time to time so please check this page occasionally to make sure you are still happy with any changes.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Any queries or questions you may have on this policy or our privacy practices should be addressed to our Data Protection Officer who may contacted here, privacy@mindthrivewellbeing.com or at c/o Napier House, 14-16 Mount Ephraim Road, Tunbridge Wells, TN1 1EE.
Information we may collect from you
We collect information from you when you use our website, for example when you contact us about our services. The personal information that we collect from you may include your name, address, email address, IP address and telephone numbers.
How we use the information
We use information held about you in the following ways:
- to ensure that content from our site is presented in the most effective manner for you and for your computer;
- to provide you with information, products or services that you request from us;
- to notify you about changes to our service.
Unless we are required to do so by law, or where third party suppliers are updating or carrying out maintenance on our IT systems, or they are providing you with legal services, we will not pass your information to anyone else.
Cookies
Our website is hosted on Render (render.com). We do not currently use analytical or tracking cookies. We may update this section if analytics tools are introduced in the future.
Your personal data
All information you provide to us is through secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access and we do not store visitors consent information directly.
Your rights
You have the right to ask us not to process your personal data for marketing purposes or use your data in the ways described above. You also have the right to access information we hold about you. You are allowed at any point and free of charge to access your personal data. Information will be provided without delay and at the latest within one month of receipt. You are entitled to have personal data rectified if it is inaccurate or incomplete. You can request the deletion or removal of your personal data where there is no compelling reason for its continued processing.
If you do not want us to use your data or if you wish to have access your data please contact the Data Protection Officer at privacy@mindthrivewellbeing.com or c/o Napier House,14-16 Mount Ephraim Road, Tunbridge Wells, Kent, TN1 1EE.